Managing Conflict

Managing conflict is not easy. In this workshop, you'll discover your own emotional triggers and learn how to manage challenging  encounters with diplomacy, sound judgment, and credibility.

Who Should Attend

Business professionals who want to expand their conflict management skills, understand their own emotions and behaviors when addressing conflict, and find productive ways to manage conflict.

How You Will Benefit

• Build trust and credibility with colleagues and team members

• Take control of your  potential conflict situations as opportunities for critical conversations that enhance work relationships

• Gain confidence in holding difficult conversations calmly and assertively

• Manage conflict situations proactively 

• Increase your effectiveness in managing conflict 

What You WillLearn

• Developing Conflict Awareness

• Modes of Conflict Management

• Constructively Respond to Conflict

• Handling Difficult Conversations

Training Approach

Your training experience with HOM includes:

• Pre- program assessments to clarify your development needs

• In class highly engaging experiential leaning activities

• Post –program ongoing support through application tool kits and  phone call coaching sessions

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