Creating Non Friction Relationships

 In today’s business environment, everyone has become worn out with all  our work assignments which makes interpersonal friction is inevitable. Hence, we  are prone to react emotionally and projecting our frustration on superiors and coworkers. Here’s your chance to get immediate solutions for turning around every one of those difficult or out-of-control relationships.

Who Should Attend

Anyone interested in gaining the proven techniques for alleviating the friction and discomfort in all business relationships.

What You Will Benefit

After completing this course, you will be able to:

• Understand the emotions involved in charged situations

• Demonstrate approaches for not getting reactive when other people are being emotional 

• Use word-for-word scripts to influence others to modify their behavior

• Apply steps to build trust in relationships

• Plan for navigating office politics

What You Will Cover

Attend this program to discover simple guidelines and ground rules for establishing and maintaining friction-free relationships, including:

• Ways to take the emotions out of charged situations and not get reactive

• How not to take things personally

• Tactics for getting information and deliverables you need when someone isn’t coming through for you (and how not to go home bothered by the person every day)

• Tips for building greater trust among team members

• Advice for navigating office politics so you no longer worry about how you are perceived 

• How to speak up and ask questions without fear of being judged and to accept help without feeling weak

• The first thing to say in every meeting to make sure that the meeting will end quickly and to ensure you get and give the information you need

• A simple, stress-free approach to awkward conversations (so you don’t have to avoid them)

• Ways to influence others to get them to follow your requests

​Training Approach

Your training experience with HOM includes:

• Pre- program assessments to clarify your development needs

• In class highly engaging experiential leaning activities

• Post –program ongoing support through application tool kits and  phone call coaching sessions

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